A virtual assistant (VA) is a self-employed individual or a remote worker who provides administrative, creative, technical, or specialized support to clients from a remote location. Instead of being physically present in an office, a virtual assistant uses digital communication tools, such as email, phone calls, instant messaging, and project management software, to work with clients and complete tasks.

Virtual assistants are hired by individuals, entrepreneurs, small businesses, and even large corporations to handle various tasks, allowing the clients to focus on their core responsibilities and increase productivity. The scope of tasks a virtual assistant can undertake varies depending on their skills and the needs of the client. Some common responsibilities of virtual assistants include: